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Our Policies

Refund & Cancellation Policy

Last Updated: April 5, 2025

At Prayag Technology Private Limited, we strive to offer excellent IT services and professional training. This Refund & Cancellation Policy outlines our commitment regarding cancellations and refunds.

1. Course Enrollment Cancellation

Once enrolled, students may cancel their training course up to 7 days prior to the start date to receive a full refund. After this period, no refund will be provided.

2. Refund Eligibility

  • Full refund if cancellation is made within 7 days of enrollment and before the course starts.
  • No refund after the course has begun, except in cases of genuine hardship, which will be reviewed individually.
  • No refund for digital services already delivered or in-progress work.

3. Refund Processing

Eligible refunds will be processed within 7-10 business days to the original payment method.

4. Service Cancellation

For software development or digital marketing services, cancellations can be made before the project initiation phase. Once the project has started, no refund will be entertained.

5. How to Request a Refund

To request a refund, email us at info@prayagtechnology.com with your full name, course/service name, and payment details.

6. Contact Us

For any refund or cancellation queries, feel free to reach out to us:

Email: info@prayagtechnology.com

Phone: +91-123-456-7890